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Privacy Policy

Master Tool Gear promises to protect the privacy of all customers’ personal data in accordance with the Hong Kong Personal Data (Privacy) Law (Chapter 496). When you apply to become a member, so the information will be automatically submitted to Master Tool Gear, all personal information is for internal use only. We will regularly release the company's latest product information, offers and other special promotions to customers.

Types of personal information collected

To apply to become a member, you must fill in your name, email address, mailing address, and favorite product category. All collected information is for internal use only and will not be disclosed to third parties. Customers who refuse to fill in the relevant information may prevent you from accessing or using the functions and services on the webpage, or may delay your requests and application procedures. If you pay by credit card (PayPal), the required information will be directly decoded and sent to the relevant bank. We guarantee that we will not extract important credit card information.

Application for collecting personal information

We collect your personal information to provide all customers with the most personal and high-quality sales services. We will review customers' past purchase records and habits to improve our services. All information, shopping patterns and data are for internal use only. We will also send relevant latest product information, offers and other special promotions through your personal information; business partners and advertisers will be able to access all information on the Master Tool Gear webpage.

Information confidential

The personal information you submit to our company can only be read by employees who have obtained the authority due to the nature of official business. All business partners and third parties cannot read your personal information. In order to protect customers' personal data from leakage, credit card verification and payment confirmation are directly processed with the relevant bank, and Master Tool Gear Co., Ltd. will not retain the relevant data. Please remember to log out and close the task window after each process is completed. Overtime operation will ensure that third parties cannot log in to the web page again.

Internet connection

Master Tool Gear and its related websites or webpages may contain links to other websites or webpages. For these websites or webpages that are not part of Master Tool Gear, regardless of their content or privacy policy, they have nothing to do with Master Tool Gear.

update personal information

You can click "Personal Information" in the webpage to modify the member login password by yourself. The updated password will be recorded. Please try to avoid disclosing the private password to third parties. We will not inquire about the password by phone or email under any circumstances; to update your personal information, you can log in to the "personal information" page to change or email to sales@mastertoolgear.com